The Pakistan Telecommunication Authority (PTA) has implemented a device registration system to regulate and monitor mobile devices in Pakistan. This initiative aims to curb the use of smuggled or non-compliant devices and ensure that all mobile devices operate within the legal framework. This guide provides comprehensive information on the PTA device registration process, including eligibility, registration methods, required documents, fees, and troubleshooting common issues.
Contents
Eligibility for Registration
All mobile devices, including smartphones, tablets, and other devices that can connect to cellular networks, must be registered with the PTA. Registration is mandatory for:
- Devices imported into Pakistan.
- Devices purchased from local markets without prior PTA approval.
- Devices brought into Pakistan by individuals traveling from abroad.
How do I register a new device with PTA?
There are two primary methods to register a device with the PTA:
- DIRBS Portal (Online Registration)
- Mobile Phone Registration at Airport
1. DIRBS Portal (Online Registration)
The Device Identification Registration and Blocking System (DIRBS) portal is the primary online platform for device registration. Follow these steps to register your device online:
- Create an Account
- Visit the DIRBS portal.
- Click on “Register” to create a new account.
- Provide your email address and create a password.
- Verify your email address through the link sent to your email.
- Log In
- Log in to your DIRBS account using your registered email and password.
- Submit Device Information
- Click on “Individual COC” for personal use devices or “Commercial Import” for business purposes.
- Provide the IMEI number(s) of your device. You can find the IMEI by dialing *#06# on your device.
- Upload Required Documents
- Upload a scanned copy of your passport (for international travelers) or CNIC (for local purchases).
- Upload proof of purchase, such as a receipt or invoice.
- Pay the Registration Fee
- The portal will calculate the applicable tax based on the device model and brand.
- Pay the registration fee using available payment options (credit/debit card, online banking, etc.).
- Confirmation
- Upon successful payment, you will receive a confirmation email.
- The registration process may take a few hours to a few days for verification.
2. Mobile Phone Registration at Airport
Travelers bringing mobile devices into Pakistan can register their devices at the airport. The process is as follows:
- Visit PTA Counter
- Locate the PTA counter in the airport arrival section.
- Provide Device Information
- Provide the IMEI number(s) of your device.
- Show your passport and boarding pass.
- Pay the Registration Fee
- Pay the applicable fee based on your device model.
- Receive Confirmation
- You will receive an acknowledgment receipt, and the device will be registered on the spot.
Required Documents
To complete the device registration, you need to provide the following documents:
- For Online Registration
- Scanned copy of CNIC (for local residents).
- Scanned copy of passport (for international travelers).
- Proof of purchase (receipt or invoice).
- For Airport Registration
- Original passport and boarding pass.
- Proof of purchase (if available).
Registration Fees
The registration fee varies based on the device model and brand. The PTA uses a tiered system to calculate the tax, which includes:
- High-End Smartphones: Higher registration fee.
- Mid-Range Smartphones: Moderate registration fee.
- Basic Phones: Lower registration fee.
You can check the exact fee for your device on the DIRBS portal.
PTA Device Registration App Download
In addition to online registration via the DIRBS portal and on-site registration at airports, the Pakistan Telecommunication Authority (PTA) has developed a mobile application to facilitate device registration. This app provides a convenient way for users to register their mobile devices directly from their smartphones.
The PTA Device Registration app is available for both Android and iOS platforms. Follow the steps below to download and install the app on your mobile device:
For Android Devices
- Open Google Play Store
- Unlock your Android device and open the Google Play Store app.
- Search for PTA Device Registration
- In the search bar, type “PTA Device Registration” and press the search icon.
- Select the Official App
- From the search results, select the official “PTA Device Registration” app developed by the Pakistan Telecommunication Authority.
- Install the App
- Tap on the “Install” button. The app will be downloaded and installed on your device automatically.
- Open the App
- Once installed, you can open the app directly from the Play Store by tapping “Open” or from your device’s home screen or app drawer.
For iOS Devices
- Open App Store
- Unlock your iOS device and open the App Store app.
- Search for PTA Device Registration
- In the search tab, type “PTA Device Registration” and press the search icon.
- Select the Official App
- From the search results, select the official “PTA Device Registration” app developed by the Pakistan Telecommunication Authority.
- Install the App
- Tap on the “Get” button, and then confirm by tapping “Install.” You may be prompted to enter your Apple ID password or use Face ID/Touch ID to authorize the download.
- Open the App
- Once installed, you can open the app directly from the App Store by tapping “Open” or from your device’s home screen.
Using the PTA Device Registration App
After downloading and installing the PTA Device Registration app, you can use it to register your device by following these steps:
- Open the App
- Launch the PTA Device Registration app on your mobile device.
- Create an Account or Log In
- If you are a new user, tap on “Register” to create a new account by providing your email address and creating a password. If you already have an account, tap “Log In” and enter your credentials.
- Submit Device Information
- Once logged in, tap on “Register Device” and enter the IMEI number(s) of your device. You can find the IMEI by dialing *#06# on your device.
- Upload Required Documents
- Upload a scanned copy of your CNIC (for local residents) or passport (for international travelers), along with proof of purchase (receipt or invoice).
- Pay the Registration Fee
- The app will calculate PTA tax based on your device model and brand. Follow the prompts to pay the registration fee using the available payment options.
- Receive Confirmation
- After successful payment, you will receive a confirmation within the app, and your device will be registered with the PTA.
Contact Information
For further assistance, you can contact PTA through the following channels:
- Email: info@pta.gov.pk
- Helpline: 0800-55055
- DIRBS Support: DIRBS portal support page
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